Introduction

Our Privacy Policy outlines how we gather information when you visit the FAREPACT.COM website, make flight reservations, or engage with us through any channel. By using our website, you consent to the terms and conditions of this Privacy Policy in full.

Personal Information

We may collect personal information such as -

Your name

Postal address

Telephone/ Mobile number

Email address

Credit Card / Debit Card numbers & related information

Social media account identification

Passport number

Identifier issued by a transportation authority, such as a Transportation Security Administration Known Traveller Number (KTN)

Additional details you share during communication or trip bookings, such as dietary preferences or other needs, along with information related to your reservations (e.g., departure and destination points)

Ways We Gather Personal Information -

Your personal information is collected via us and our third-party service providers in various easy like-

Through our Services: When you make reservations with us, subscribe to our newsletter, or engage with features that require you to provide personal details.
Offline: When you get in touch with our travel specialists.
From Other Sources: We may acquire your information from public databases, collaborative marketing partners, social media platforms (including individuals you are connected with), and other third parties, as permissible under applicable laws.

Ways We Use Personal Information -

To complete and process your reservation or purchase: This includes processing payments, communicating with you about your booking, and providing customer service related to your reservation. Passport information is used for travel reservations.
To respond to your inquiries and fulfil requests: Such as sending newsletters and other requested information.
To send administrative information: that includes updates about our services and changes to terms, conditions, and policies.
To send marketing communications: We may send you promotional materials that we believe may interest you, per applicable laws.
To personalize your experience: By presenting tailored products and offers on our services.
To facilitate participation in promotions: Such as sweepstakes and contests, with additional rules provided for each activity.
To enable social sharing functionality: Allowing you to interact with our services through social media platforms.
To facilitate direct messaging: Allowing you to send messages to others through our services, confirming your authorization to provide their contact details.
For business purposes: Including data analysis, audits, fraud monitoring, developing new products, improving our services, and assessing the effectiveness of our promotional efforts.
As necessary or appropriate: This includes compliance with applicable laws, responding to legal requests and government authorities, enforcing our terms and conditions, protecting our rights and safety, and pursuing available remedies.

Our Disclosure Practices

Except for our corporate affiliates and service providers, these entities operate independently from us. Any personal information you provide to them is governed by their privacy policies and security practices. We encourage you to read the privacy policies of any entity whose products or services you access through our Service.

To our corporate affiliates, parent companies, subsidiaries, joint ventures, or other companies under common control with us worldwide: For the purposes outlined in this Privacy Policy.
To third-party travel-related vendors: Such as airlines, hotels, and car rental companies, enabling them to provide the products and services you book or purchase through our Services.
To other travel-related companies, we partner with: Including airline consolidators, aggregators, other travel agencies providing access to their inventory through our Services, and travel insurance providers.
To our business partners: Whose products or services are featured on our platform, who referred you to us from another website or service, or whose services are linked through our platform. We encourage reviewing each partner's privacy policy.
To third-party service providers: Who assist with website hosting, payment processing, order fulfillment, data analysis, IT infrastructure, customer service, email delivery, auditing, and other services. Information shared with them is subject to confidentiality agreements and used only for permissible purposes.
To sponsors or operators of surveys, contests, sweepstakes, and similar promotions: For the administration of these activities.
To identify you in messages sent through our Services: Be cautious as any information disclosed in these messages may become public and accessible to other users.
Subject to your social media account settings: Information may be shared with your friends, other users of the Website, and your social media account provider in connection with social sharing activities. Connecting your social media account to your Services Account authorizes us to share information governed by the social media site's privacy policy.
In the event of a merger, reorganization, or sale of assets: Information, including personal data, may be transferred to the surviving or acquiring entity, subject to our privacy commitments.
As necessary or appropriate: Under applicable law, including laws outside your residence, to comply with legal processes, prevent fraud, respond to government requests, enforce terms, protect operations and rights, and pursue available remedies.

Other information

Types Of “Other Information” We May Collect

"Other Information" encompasses data that does not explicitly disclose your exact identity or pertain directly to an individual. If local regulations deem it necessary to classify Other Information as Personal Information, we will only utilize it for purposes consistent with the handling of Personal Information outlined in this Privacy Policy.

Examples of Other Information may include:

Browser and device specifics
Usage patterns within applications
Data gathered via cookies, pixel tags, and similar technologies
Demographic details and additional information you provide
Aggregated data

We reserve the right to amend this classification as required by applicable laws and regulations.

Methods of Collecting Other Information

We and our third-party service providers employ various methods to collect Other Information, including:

Through Your Browser or Device: Most browsers or devices automatically gather specific details such as MAC address, operating system type and version, screen resolution, device manufacturer and model, language settings, browser type and version, and the name and version of the Services (e.g., the App) you are using. This information ensures the proper functioning of our Services.
Through Application Usage: When you download and use our Application, we and our service providers may track and collect data like when the Application accesses our servers on your device, and which information and files are downloaded based on your device identification.
Use of Cookies: Cookies are stored on your computer and enable us to collect information such as browser type, time spent on our Services, pages visited, language preferences, and other anonymous traffic data. Refer to our Cookie Policy for more details.
Use of Pixel Tags and Similar Technologies: Pixel tags (web beacons, clear GIFs) may be used to track user actions within our Services, measure the effectiveness of our marketing campaigns, and compile usage statistics and response rates.
Use of Adobe Flash Technology and Similar Technologies: We may utilize Flash LSOs and similar technologies to gather and store information about your Service usage. You can manage Flash LSOs through your Flash player settings to control their storage and functionality.
IP Address: Your IP address is logged automatically when you access our Services, alongside visit timestamps and visited pages. We use IP addresses for purposes such as assessing usage levels, diagnosing server issues, and administering our Services. It may also help us derive your approximate location.
Physical Location: We may determine your device's physical location using signals from satellites, cell towers, or WiFi. This location data enables us to provide personalized, location-based services and content. With your consent, we may share this data with marketing partners for geo-targeted advertising purposes.
Information Provided by You: Details like your preferred communication methods and special requests (e.g., related to disabilities or dietary restrictions) are collected when you voluntarily provide them.
Aggregated Information: We aggregate Personal Information to create statistics that do not personally identify you or other users. This helps us analyze user demographics and behaviour effectively.

Disclosure Practices - Other Information

We reserve the right to use and share Other Information for any lawful purpose unless specifically restricted by applicable laws. This information, if not classified as Personal Information under the law, can be utilized freely. At times, we may merge Other Information with Personal Information (e.g., combining your name with your location). When this occurs, we treat the combined data as Personal Information for as long as it remains combined. This approach ensures compliance with privacy regulations while allowing for effective use of collected data.

Third-Party Services

This Privacy Policy does not cover, and we do not take responsibility for, the privacy practices or information handling of any third parties. This includes third-party vendors, intermediaries, websites or services linked to our Services, or third parties integrating widgets on our Services (such as Facebook Like buttons or sharing buttons). The presence of a link on our Services does not indicate our endorsement of the linked site or service or those of our affiliates.

Furthermore, we do not assume responsibility for the information collection, use, disclosure, or security policies of other entities, including Facebook, Apple, Google, Microsoft, other app developers, providers, social media platforms, carriers, system providers, wireless service providers, or device manufacturers. This applies particularly to any personal information you may disclose to these organizations through or in connection with our Applications.

It is important to note that third-party practices are governed by their respective privacy policies and terms of use, which may differ from ours.

Advertisers from Third-Parties

We partner with third-party advertising companies to display advertisements about products and services that may interest you while you use our Services and other websites, applications, or online services. These ads are based on your interactions with the Services and other online platforms across your devices. To achieve this, these companies may place or recognize unique cookies on your browser and use pixel tags. They may also utilize these technologies and other data collected about your online activities to identify you across different devices, such as mobile phones and laptops..

Safety & Security Measures

We aim to implement reasonable organizational, technical, and administrative safeguards to safeguard personal information within our organization. However, it's important to note that no data transmission or storage system can be completely guaranteed to be 100% secure. If you suspect that the security of your interaction with us has been compromised (for instance, if you believe your account security has been breached), please notify us promptly. Your vigilance helps us maintain a secure environment for all users.

Unsubscribe From Marketing Emails

To unsubscribe from receiving future marketing emails from us, please follow the instructions provided in each email or contact us directly. You can also manage your preferences for push notifications through your device settings.

We will try our best to work on your request promptly. It's important to note that even if you opt out of marketing emails, you may still receive essential administrative or transactional communications from us, which you cannot opt out of. This ensures that you continue to receive important updates and information related to your account or transactions.

Managing Your Personal Information: Access, Correction, And Deletion

If you wish to review, correct, update, suppress, or delete the Personal Information you have provided to us, please contact us. In your request, specify the changes you would like to make, whether you want your Personal Information deleted from our records or any other limitations on its use. For your security, we can only process requests related to the email address used to send the request, and we may need to verify your identity before proceeding. We will strive to fulfil your request promptly.

Please be aware that we may retain certain information for legal or administrative purposes, or to complete transactions initiated before your request. Some residual information may remain in our databases and records even after deletion.

Period Of Retention

We will keep your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy unless a longer retention period is mandated or permitted by law.

Sensitive Data

Please refrain from sending or disclosing any sensitive personal information (such as Social Security numbers, details related to racial or ethnic background, political opinions, religious beliefs, health information, biometric or genetic data, criminal history, or membership in trade unions) through the Services or to us through other means.

Privacy Policy Updates

We reserve the right to modify this Privacy Policy (including its components included herein). The "Effective Date" at the top of this page indicates the last time this Privacy Policy was updated. Any revisions will take effect once we post the updated Privacy Policy on the Websites, Applications, and Services as applicable. By continuing to use the Websites, Applications, or Services after such changes, you signify your acceptance of the revised Privacy Policy.